HR isn’t just about managing people anymore—it’s becoming a strategic driver of growth. With AI, data, and technology-powered tools at their fingertips, today’s HR leaders are revolutionizing recruitment, engagement, and workforce development. Luz Mercurio, Chief People and Culture Officer at Monde Nissin Corporation, exemplifies this transformation in HR, combining tech advancements with human-centered values to foster an engaged, diverse, and efficient workforce.
Mercurio’s perspective brings a glimpse into the future of HR, where technology plays a key role in shaping company culture, promoting inclusivity, and enhancing employee well-being. In an exclusive conversation, she shares her insights on Monde Nissin’s journey of HR modernization and the critical role of data in this evolution.
Technology’s Role in Revamping Talent Acquisition
Technology has elevated Monde Nissin’s recruitment process to a new level of accuracy and speed. By focusing on data insights, the company has not only streamlined the candidate experience but also targeted its talent pool more effectively.
One standout strategy is the use of social media for Employer Branding. This tactic brings company values and culture to life, attracting candidates who align with Monde Nissin’s ethos. Complementing this, an Employee Referral Program encourages current employees to recommend candidates, further refining the talent pool.
Other innovative strategies include:
- Gamified Programs: Management Trainee and internship programs incorporate gaming elements, engaging young talent early on.
- Automated Candidate Screening: Through machine learning, initial screenings filter candidates efficiently, allowing HR teams to focus on in-depth evaluations.
These strategies have shown impressive results, streamlining Monde Nissin’s recruitment process and attracting top talent to the company.
Leveraging AI and Data for Enhanced Employee Engagement
To sustain employee motivation and commitment, Monde Nissin has implemented advanced data-driven tools. A regular engagement survey conducted in partnership with Willis Towers Watson provides essential insights, while pulse surveys capture real-time feedback to maintain a productive, happy workplace.
Employee development is another area where technology shines. Through a Learning Management System (LMS) and LinkedIn partnerships, employees receive personalized learning experiences that align with their career paths. Advanced tools like generative AI are also deployed in leadership assessments, yielding insightful feedback and growth opportunities.
Technology-driven improvements also include:
- Upgraded HRIS and Payroll Systems: Streamlined processes enhance service efficiency.
- Enhanced Total Rewards System: Tailored incentives and benefits reinforce employee motivation, contributing to the company’s global goals.
Through data and AI, Monde Nissin tailors employee engagement strategies, continuously refining its approach to meet workforce needs effectively.
Data-Driven Decisions in Talent Management and Employee Development
In recent years, data analytics has reshaped Monde Nissin’s talent management. Predictive analytics in recruitment helps identify the most successful channels, while learning analytics enable personalized development paths. HR Business Partners and leaders are also trained to interpret and use data, ensuring daily decision-making aligns with company objectives.
Key applications of data analytics include:
- Workforce Planning: Tailored strategies informed by data ensure long-term workforce alignment.
- Diversity and Inclusion Metrics: Real-time tracking guarantees that initiatives align with corporate goals.
In sum, data provides a strategic edge, enabling Monde Nissin to build a more responsive, inclusive, and high-performing team.
Building a Diverse and Inclusive Workforce with Technology
For Mercurio, creating a diverse and inclusive workplace goes beyond recruitment. Technology plays a significant role in this effort, with tools like anonymous CV screening and AI-generated job descriptions reducing unconscious bias. Video interviews add another layer of inclusivity, shifting focus from appearance to skills.
On the ground, flexible scheduling enables managers to tailor work hours to team and business needs, creating a balanced, productive work environment. In production plants, investment in inclusive tools, such as ergonomic machines, supports women and employees with disabilities.
These technology-driven initiatives foster a workplace that is as diverse as it is efficient.
The Future of HR: Data, Trust, and a Future-Ready Workforce
Looking ahead, Mercurio envisions HR as a field deeply integrated with data and technology, using AI and analytics to make well-informed, high-impact decisions. With an eye on flexibility and employee autonomy, she sees trust as a cornerstone in relationships with tech-savvy younger employees, who thrive in innovative environments.
Through initiatives like those at Monde Nissin, HR departments are shifting to prioritize business growth, strategic workforce alignment, and technological integration, all while fostering a culture of trust and autonomy. As technology continues to evolve, so too will the role of HR, moving toward a future-ready, digitally-driven workforce.