Call forwarding is a feature that allows you to redirect incoming calls to another number or voicemail. It can be useful when you are busy, unreachable, or want to avoid unwanted calls. However, sometimes you may want to deactivate call forwarding and receive calls normally on your MTN line. How do you do that?
To deactivate call forwarding on MTN, you need to dial a specific code depending on the type of call forwarding you have activated. For example, to cancel all call forwarding, you need to dial ##002#. To cancel call forwarding when busy, you need to dial ##67#. To cancel call forwarding when not reachable, you need to dial ##62#. To cancel call forwarding when no reply, you need to dial ##61#.
In this blog post, I will explain in detail how to deactivate call forwarding on MTN for different scenarios. I will also answer some frequently asked questions about call forwarding on MTN. By the end of this post, you will be able to easily manage your call forwarding settings and enjoy your MTN service.
What is Call Forwarding and How Does it Work?
Call forwarding is a service that allows you to divert incoming calls to another number or voicemail. You can activate call forwarding for different situations, such as when you are busy, unreachable, or do not answer the call within a certain time. Call forwarding can help you avoid missing important calls or deal with unwanted calls.
To activate call forwarding on MTN, you need to dial a specific code followed by the number you want to forward your calls to. For example, to activate call forwarding when busy, you need to dial *67* followed by the number and then press the call button. You will hear a confirmation tone and see a message on your screen. To activate call forwarding when not reachable, you need to dial *62* followed by the number and then press the call button. To activate call forwarding when no reply, you need to dial *61* followed by the number and then press the call button. To activate call forwarding for all calls, you need to dial *21* followed by the number and then press the call button.
You can also activate call forwarding on MTN through the call settings menu on your phone. Depending on your phone model, you may need to follow different steps to access the call settings menu. Generally, you can find it under Settings > Call > Call Forwarding or Settings > Network & Internet > Call > Call Forwarding. From there, you can select the type of call forwarding you want to activate and enter the number you want to forward your calls to.
How to Deactivate Call Forwarding on MTN for Different Scenarios
If you want to deactivate call forwarding on MTN, you need to dial a specific code depending on the type of call forwarding you have activated. Here are the codes you need to dial to cancel call forwarding on MTN for different scenarios:
| Option | Name | Method | How to do |
|---|---|---|---|
| 1 | Cancel all call forwarding | Dial a code | Dial ##002# and press the call button. You will hear a confirmation tone and see a message on your screen. |
| 2 | Cancel call forwarding when busy | Dial a code | Dial ##67# and press the call button. You will hear a confirmation tone and see a message on your screen. |
| 3 | Cancel call forwarding when not reachable | Dial a code | Dial ##62# and press the call button. You will hear a confirmation tone and see a message on your screen. |
| 4 | Cancel call forwarding when no reply | Dial a code | Dial ##61# and press the call button. You will hear a confirmation tone and see a message on your screen. |
| 5 | Cancel call forwarding through call settings menu | Use the phone menu | Depending on your phone model, you may need to follow different steps to access the call settings menu. Generally, you can find it under Settings > Call > Call Forwarding or Settings > Network & Internet > Call > Call Forwarding. From there, you can select the type of call forwarding you want to deactivate and tap on Disable or Turn Off. |
How to Check Your Call Forwarding Status on MTN
If you want to check your call forwarding status on MTN, you can dial a specific code to see which type of call forwarding you have activated and the number you have forwarded your calls to. Here are the codes you need to dial to check your call forwarding status on MTN for different scenarios:
- To check the status of all call forwarding, dial *#002# and press the call button. You will see a message on your screen showing the status and the number of all call forwarding.
- To check the status of call forwarding when busy, dial *#67# and press the call button. You will see a message on your screen showing the status and the number of call forwarding when busy.
- To check the status of call forwarding when not reachable, dial *#62# and press the call button. You will see a message on your screen showing the status and the number of call forwarding when not reachable.
- To check the status of call forwarding when no reply, dial *#61# and press the call button. You will see a message on your screen showing the status and the number of call forwarding when no reply.
You can also check your call forwarding status on MTN through the call settings menu on your phone. Depending on your phone model, you may need to follow different steps to access the call settings menu. Generally, you can find it under Settings > Call > Call Forwarding or Settings > Network & Internet > Call > Call Forwarding. From there, you can see the status and the number of each type of call forwarding.
How to Change the Number You Have Forwarded Your Calls to on MTN
If you want to change the number you have forwarded your calls to on MTN, you need to deactivate the current call forwarding and activate a new one with the new number. For example, if you have activated call forwarding when busy to number A and you want to change it to number B, you need to dial ##67# to cancel the current call forwarding and then dial *67* followed by number B and press the call button to activate the new call forwarding.
You can also change the number you have forwarded your calls to on MTN through the call settings menu on your phone. Depending on your phone model, you may need to follow different steps to access the call settings menu. Generally, you can find it under Settings > Call > Call Forwarding or Settings > Network & Internet > Call > Call Forwarding. From there, you can select the type of call forwarding you want to change and enter the new number you want to forward your calls to.
How Much Does Call Forwarding Cost on MTN?
Call forwarding on MTN is free of charge. However, you will be charged for the calls that are forwarded to another number or voicemail according to your tariff plan. For example, if you have activated call forwarding when busy to another MTN number, you will be charged for the call as if you have made the call yourself. If you have activated call forwarding when busy to a non-MTN number, you will be charged for the call as if you have made an off-net call. If you have activated call forwarding when busy to your voicemail, you will be charged for the call as if you have left a voicemail message.
To check your tariff plan and the call rates, you can dial *123# and follow the prompts. You can also visit the MTN website or contact the MTN customer care for more information.
Pros and Cons of Call Forwarding in MTN
| Pros | Cons |
|---|---|
| You can avoid missing important calls by redirecting them to another number or voicemail. | You will be charged for the calls that are forwarded to another number or voicemail according to your tariff plan. |
| You can deal with unwanted calls by diverting them to a number that is not in use or busy. | You may miss some calls that you want to receive if you forget to deactivate call forwarding or change the number you have forwarded your calls to. |
| You can activate and deactivate call forwarding easily by dialing a specific code or using the call settings menu on your phone. | You may not be able to activate call forwarding for some numbers or networks due to compatibility or regulatory issues. |
| You can check your call forwarding status and the number you have forwarded your calls to by dialing a specific code or using the call settings menu on your phone. | You may not be able to use some other call services or features while call forwarding is activated, such as call waiting, call barring, or conference call. |
Conclusion
Call forwarding is a useful feature that allows you to redirect incoming calls to another number or voicemail. It can help you avoid missing important calls or deal with unwanted calls. However, sometimes you may want to deactivate call forwarding and receive calls normally on your MTN line. In this blog post, I have explained how to deactivate call forwarding on MTN for different scenarios, how to check your call forwarding status, how to change the number you have forwarded your calls to, and how much call forwarding costs on MTN. I hope you have found this post helpful and informative. If you have any questions or feedback, please leave a comment below. And if you liked this post, please share it with your friends and family who may benefit from it.
FAQ
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Q: How do I know if call forwarding is activated on my MTN line?
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A: You can know if call forwarding is activated on your MTN line by dialing a specific code to check your call forwarding status. You can also see a call forwarding icon on your phone screen when you make or receive a call.
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Q: How do I deactivate call forwarding on MTN for a specific number?
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A: You cannot deactivate call forwarding on MTN for a specific number. You can only deactivate call forwarding for a specific scenario, such as when busy, not reachable, or no reply. To do that, you need to dial a specific code depending on the scenario.
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Q: How do I activate call forwarding on MTN to my voicemail?
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A: To activate call forwarding on MTN to your voicemail, you need to dial a specific code followed by your voicemail number. For example, to activate call forwarding when busy to your voicemail, you need to dial *67* followed by your voicemail number and then press the call button. Your voicemail number is usually the same as your phone number with a prefix of 5. For example, if your phone number is 0803XXXXXXX, your voicemail number is 50803XXXXXXX.
