After 17 years at the helm, Corey Bertali, owner of Grafton Travel and a member of Helloworld Travel, is stepping down, passing the torch to an in-house veteran, Louise Thompson. Thompson, who has been with the travel agency for 13 years, has become a mainstay in the Grafton community, providing her travel expertise and dedicated service.
Bertali, a well-known figure in the community, expressed his confidence in Thompson’s ability to carry forward the legacy of Grafton Travel. “I have complete faith in Louise and her standout abilities that will continue the long tradition of Grafton Travel as a successful and much-loved member of the business community,” he said.
A Storied Legacy in Travel and Community
Grafton Travel boasts an exceptional heritage, having operated continuously under the same business name for over 75 years. Since its official founding on March 14, 1949, the agency has woven itself into the fabric of the Grafton community, helping residents plan journeys and fulfill travel dreams for decades. Thompson’s ownership promises continuity, keeping the business not only in the hands of an expert but someone intimately familiar with the needs and preferences of local clients.
In Thompson’s words, “I am incredibly proud and excited to be taking the reins of this terrific agency. Corey and I have worked well together for a long time, and it will be a wonderful partnership going forward.”
Keeping it “In the Family” with a Grafton Insider
Thompson’s history with Grafton Travel is more than just professional. Over her years with the agency, she has gained a deep understanding of the community’s unique travel needs, helping build relationships that set the agency apart. With her new role as owner, Thompson can leverage these bonds to continue Grafton Travel’s legacy of personalized service.
By retaining ownership within the organization, Bertali has preserved the close-knit, family-like atmosphere that clients have come to trust. His choice in Thompson reflects a commitment not only to business continuity but to sustaining a legacy of community-focused service.
Helloworld Travel and Community Leaders Share Congratulations
Nick Sutherland, Helloworld Travel’s head of branded and associate networks, offered his enthusiastic support for Thompson’s new role. “Congratulations to Louise on her new ownership of Grafton Travel, a highly successful business with such a rich history,” he said. “And to Corey, best wishes and congratulations on your successes in leading this business in the Grafton community for the past 17 years.”
Thompson’s promotion to owner represents the agency’s dedication to growth and continuity, values that resonate with the community and its customers. Her transition is met with warm approval from both the agency’s loyal clients and Helloworld’s broader network, underscoring the significance of Grafton Travel’s journey.
