Commercial spyware vendors usually have a standard defense when things go wrong. They claim they only sell the technology to governments and have no idea how it is used. A new analysis of the infamous Predator spyware blows a huge hole in that defense. Security researchers have found hidden features that send detailed crash reports back to a central server. This suggests the spyware makers are pulling the strings more than they admit.
Hidden Error Codes Expose Spyware Secrets
Mobile security experts at Jamf recently took apart a sample of the Predator spyware to see how it ticks. This specific sample was previously identified by researchers at Google and Citizen Lab. While looking at the code, the team found something that had not been documented before. They discovered a complex system designed to report errors.
Usually, when malware gets caught or fails to work, it tries to self-destruct or go silent. Predator does something different. It sends a specific code back to a Command and Control (C2) server. This code tells the operators exactly why the infection failed. It allows them to diagnose the problem remotely. The spyware reports specific errors back to a central server so operators can fix the attack and try again.
This discovery changes how we understand these attacks. It means the software is not just a tool that is sold and forgotten. It is an active service. The operators can see when an attack fails because of a specific security setting or a technical glitch. They can then adjust their tactics to make sure the next attempt is successful.

Evidence Points to Centralized Command
The big question is who actually sees these error reports. The security firm Jamf looked closely at how the system was built. They found that the error reporting was highly standardized. It did not look like a unique system built for just one government client. It looked like a professional, unified system used across many different clients.
Nir Avraham, a leader in security research, noted that this level of consistency usually points to the vendor. If every government agency ran its own independent version of Predator, the code would likely look different from case to case. Instead, the structure suggests a centralized infrastructure. This evidence implies that Intellexa, the company behind Predator, likely maintains tight control over how the spyware is deployed.
This contradicts the public stance of many spyware companies. Firms like Intellexa and the NSO Group often argue that they provide software to law enforcement to catch criminals. They insist they do not operate the tools themselves. If the vendor is actually receiving real-time data on failed hacks, they have significant visibility into who is being targeted.
How Predator Hides from Detection
The research also revealed the lengths to which Predator goes to stay invisible on an iPhone. The spyware uses advanced tricks to bypass the built-in security protections of the iOS operating system. One of the most alarming features is its ability to mess with the phone’s SpringBoard.
The SpringBoard is the application that manages the home screen on an iPhone. When an app is using the microphone or camera, the phone usually shows an orange or green dot to warn the user. Predator hooks into the system to hide these indicators. This allows the attackers to record audio or intercept data without the victim ever knowing.
However, the researchers found a weakness in this armor. The spyware is programmed to avoid security analysts. When the spyware sees Developer Mode enabled on an iPhone, it shuts down immediately to avoid being caught. This is a defensive move to prevent researchers from studying the code. Ironically, this means that enabling Developer Mode could act as a shield for potential victims.
Global Implications for Privacy and Security
The stakes of this discovery are incredibly high. Commercial spyware is not just used to catch terrorists. It has been documented time and again targeting civil society. The list of known victims includes people who should never be targets of military-grade espionage tools.
- Human rights activists fighting for change.
- Journalists exposing corruption.
- Political candidates running against established regimes.
- Elected officials and diplomats.
The most tragic example linked to this industry is the murder of journalist Jamal Khashoggi. Reports indicate his communications were targeted by similar spyware technology. When vendors claim they have no control, they avoid legal responsibility for these abuses.
If companies like Intellexa are operating the servers that receive error logs, they might be liable for the attacks. In a lawsuit against NSO Group, Meta argued that the vendor was responsible for hacking WhatsApp users because they managed the computer infrastructure. The new findings from Jamf add significant weight to that argument. If the vendor runs the support system, they are active participants in the surveillance, not just bystanders.
This research peels back the curtain on a shadowy industry. It proves that despite the secrecy, these companies operate much like standard software businesses. They have customer support, troubleshooting, and error logging. The difference is that their product is designed to silence dissent and invade privacy.
The discovery of these feedback loops proves that spyware vendors are likely more involved in daily attacks than they claim. It is a reminder that our digital devices are the new frontier of conflict. We need to stay informed and vigilant. What do you think about companies selling these weapons to governments? Do you believe they should be held responsible for how the tools are used? Share this article with your friends on social media and start the conversation.
